Stella Consulting provides comprehensive tailored services https://stellaconsulting.ch/business-modeling-development across the board, including ship operational management, technical support and crewing for cruise companies . We cover the following areas:
- Cruise and itinerary planning
- On-baord process, roles and responsibilities definition
- Customer relationship management
- Food, beverage and hotel operations
- Health and safety protocol development
Stella Consulting embraces the development of your business with a personalized approach to cruise management: design and enhancement of product and services specifications around your needs. We also focus on monitoring processes and standards through the implementation of on-board audit plans ensuring compliance and governance.
Our team of consultants assists owners, hotel buyers and developers in all phases of the hotel management process. Our diverse experience allows us to provide our clients with key stones for effective standards and financial performances exceeding your guests expectations:
- Service excellence
- Resource & product planning
- Yield and revenues management
- Training and talent development
Stella Consulting offers also data analysis and strategy to support your real estate decision-making processes https://stellaconsulting.ch/asset-management-valuation-methods.